Receptionist / Community Hub Assistant

About the role

We are looking for a friendly and professional Receptionist / Community Hub Assistant to be the first point of contact for visitors and support the daily operation of a busy community hub. The role combines front‑of‑house duties, administrative tasks, and operational support, requiring flexibility to work evenings and weekends.

Key responsibilities

• Welcome visitors, answer enquiries in person, by phone and email, and create a positive first impression.
• Manage room bookings, coordinate community activities and events, and set up spaces for programmes and hire.
• Process payments, maintain accurate financial and booking records, and provide general administrative support.
• Carry out cleaning duties according to schedule, operate specialist cleaning equipment safely, and ensure high standards of cleanliness.
• Report and follow up on maintenance, health and safety issues, and ensure proper handling of cleaning chemicals in line with COSHH regulations.
• Collaborate with colleagues to deliver a first‑class customer experience and support smooth hub operations.

Required profile

• Previous experience in reception, customer service, administration or a community‑focused role.
• Excellent communication and interpersonal skills.
• Strong organisational ability and capacity to manage multiple priorities.
• Professional, welcoming attitude and ability to work both independently and as part of a team.
• Understanding of health and safety requirements in a facilities environment.

Required skills

• Microsoft Office

What we offer

• £13.92 per hour (PAYE)
• Shift‑based schedule including evenings and Saturdays
• Temporary contract until the end of August with possible extension