Receptionist – Front‑Desk Coordinator

About the role

We are partnering with a well‑established business in Cheltenham that is seeking a full‑time, permanent Receptionist. You will be the first point of contact for visitors and callers, helping to create a professional and welcoming office environment.

Key responsibilities

• Greet visitors, issue access passes and maintain the visitor and contractor log.
• Answer and direct incoming telephone calls promptly.
• Monitor and respond to general email enquiries.
• Coordinate meeting‑room bookings and ensure rooms are set up with required supplies.
• Order and replenish stationery and kitchen supplies.
• Liaise with external suppliers, contractors and catering providers for meetings and events.
• Receive, sort, distribute and frank mail and courier deliveries.
• Maintain accurate records in internal systems and log documentation.
• Carry out routine checks of reception, meeting rooms and communal areas, reporting any health‑and‑safety issues.
• Provide general administrative support to the wider operations team.

Required profile

• Previous experience in an office or reception role.
• Confident communicator with a friendly, professional demeanor.
• Team‑player attitude and compassionate approach.

Required skills

What we offer

• Competitive salary £25,000‑£27,000 per year.
• 36 days holiday (28 days plus bank holidays).
• Life assurance, health‑care plans and gym scheme.
• Company‑wide bonuses and internal development opportunities.