Receptionist

About the role

You will join a team of three receptionists supporting the client experience in Berenberg's London office. The role covers the front‑of‑house function from 07:30 to 17:30, Monday to Friday, on an 8.5‑hour rotating shift.

Key responsibilities

• Answer, screen and redirect telephone calls in a professional manner.
• Manage the booking and upkeep of 30 meeting rooms, updating Outlook invites and ensuring room set‑up meets requirements.
• Coordinate client meetings and events, handling logistics, furniture changes, diary management, client registration, hospitality, IT needs and ad‑hoc support.
• Perform regular meeting‑room checks, ensuring furniture, AV equipment and cabling are correctly positioned.
• Liaise with hospitality teams to capture and communicate catering requirements.
• Issue, replace and deactivate security access passes, and produce quarterly Door Access Audit reports.

Required profile

• Proven experience in a busy corporate reception environment.
• Excellent verbal and written communication skills.
• Professional, proactive attitude and ability to work well within a team.
• Previous experience in a financial services setting is preferred.

Required skills

• Microsoft Outlook

What we offer

• Private pension plan with a 10% employer contribution.
• Generous 30‑day holiday allowance.
• Private health insurance and life insurance scheme.
• Flexible working hours and enhanced parental leave policies.
• Employee Assistance Programme covering mental health, financial well‑being and more.