Receptionist

About the role

We are seeking a professional Receptionist to be the first point of contact for a top law firm in Swindon. You will deliver a warm, polished welcome to clients and visitors while supporting the smooth operation of a busy legal office.

Key responsibilities

• Greet clients, visitors and colleagues with a professional demeanor.
• Answer, screen and transfer incoming telephone calls efficiently.
• Notify lawyers of client arrivals and escort visitors to meeting rooms.
• Prepare and maintain meeting rooms, including refreshments.
• Receive, record and distribute post, deliveries and legal documents.
• Support office events, handling set‑up and post‑event organisation.
• Produce letters, emails and documents for internal departments.
• Scan, photocopy and manage legal documentation.
• Maintain accurate records in the firm’s CRM system.
• Respond to website and general email enquiries.
• Provide flexible administrative support to the wider office and facilities team.

Required profile

• Previous reception experience, preferably in a law firm or professional services environment.
• Strong organisational skills with the ability to prioritise tasks.
• Excellent communication and interpersonal abilities.
• Proactive, hands‑on attitude and willingness to support office events.
• Minimum of 5 GCSEs (Grades 4‑9/A‑C), including English and Maths.

Required skills

• Microsoft Office