Receptionist & Office Administrator (12‑month Fixed‑Term)

About the role

We are looking for a Receptionist & Office Administrator to join our London office support team on a 12‑month fixed‑term contract. The role is the first point of contact for employees and clients, ensuring the reception area and office environment run smoothly while supporting various administrative needs.

Key responsibilities

• Answer, screen and direct incoming calls; greet visitors, manage sign‑in and provide refreshments.
• Maintain a tidy reception and lobby area.
• Handle catering requests for meetings, obtain approvals and place orders.
• Monitor conference‑room schedules and adjust for last‑minute changes.
• Receive and distribute post and packages.
• Coordinate parking and loading‑bay usage with building security.
• Assist with receipt and return of material samples.
• Order office‑wide stationery and manage Amazon Business purchases.
• Support the Marketing & Events Manager with furniture hire, catering and event set‑up.
• Promote internal events and encourage participation.
• Support onboarding of new hires and conduct facilities orientations.
• Partner with studio leaders on business priorities and longer‑term projects.
• Raise maintenance tickets for lobby‑area issues (doors, lifts, etc.).

Required profile

• Minimum of 5 years’ experience in a large professional services or creative environment.
• Ability to multitask in a fast‑paced setting with a strong sense of urgency.
• Excellent attention to detail and superior organisational and time‑management skills.
• Strong verbal and written communication abilities.
• Sensitivity to confidential projects and information.
• High standards, accountability for the team and workspace.
• Curiosity about colleagues’ work and purpose.
• Energetic, positive attitude and willingness to take on tasks beyond core duties.
• Experience interacting with staff at all levels and anticipating needs proactively.

Required skills