Receptionist & Office Administrator – Front of House

About the role

Portico is seeking a confident and polished Receptionist who will also act as an Office Administrator. You will be the first point of contact for visitors, clients and staff at our prestigious London site, delivering a warm and professional front‑of‑house experience.

Key responsibilities

• Greet and welcome all visitors, including VIPs, ensuring a memorable arrival experience.
• Manage meeting room bookings and set‑up, supporting internal and external events.
• Answer and direct telephone calls using the office phone system.
• Provide hospitality support, including catering coordination and office organisation.
• Handle travel and hotel bookings for staff and guests.
• Collaborate with on‑site service partners to maintain a seamless one‑team approach.

Required profile

• Demonstrated passion for delivering exceptional service.
• Strong attention to detail and a proactive, “go‑above‑and‑beyond” attitude.
• Previous experience in a corporate environment or high‑end hotel setting is desirable.
• Excellent communication skills and a polished, professional demeanor.

Required skills

What we offer

• Competitive salary of £31,000 per annum.
• 40‑hour work week, Monday‑Friday, 8:30‑17:30.
• Generous holiday allowance and enhanced annual leave.
• Pension contributions and life insurance.
• Employee discount platform, training academy, and wellbeing helpline.
• Recommend‑a‑Friend bonus and thank‑you voucher scheme.