Receptionist / Office Administrator – Front of House

About the role

Portico is seeking a confident and polished Receptionist who will also act as an Office Administrator. You will be the first point of contact for visitors, clients and staff at our prestigious London site, delivering a warm and professional front‑of‑house experience.

Key responsibilities

• Greet and welcome visitors, including VIPs, with a courteous and efficient approach.
• Manage meeting room bookings, set‑up, and ensure smooth hand‑overs.
• Answer and direct telephone calls, handling enquiries promptly.
• Support events management and client engagement activities.
• Maintain a tidy, organised office environment.
• Arrange travel and hotel bookings for staff and guests.
• Collaborate with on‑site service partners to provide a seamless one‑team service.

Required profile

• Demonstrated passion for delivering exceptional service.
• Strong attention to detail and a proactive, “go‑above‑and‑beyond” attitude.
• Previous experience in a corporate or high‑end hotel environment is desirable.
• Basic administrative experience.

Required skills

What we offer

• Competitive salary of £33,000 per year.
• 40‑hour week, Monday‑Friday, 8:30‑17:30.
• Excellent holiday allowance and enhanced annual leave.
• Pension contributions, life insurance and a range of employee benefits.
• Training Academy, discount platform, and wellbeing support.