Regional Facilities Manager

About the role

The Regional Facilities Manager will oversee the delivery of facility and property management services across a portfolio of properties, ensuring compliance with specifications, KPIs and health & safety standards. This role combines strategic contractor management, budget oversight and close collaboration with occupiers and internal teams.

Key responsibilities

• Provide facility and property management services in line with specifications and KPIs.
• Manage contractors and ensure health & safety compliance across the portfolio.
• Build and maintain positive relationships with occupiers, hosting regular meetings with the PM team.
• Support operational management of occupier fit‑out works.
• Develop and review building‑specific procedures such as Occupiers Handbook and Contractor Rules.
• Attend client meetings and briefings as required.
• Prepare and manage service charge budgets, monitor expenditure and perform annual reconciliations following RICS timelines.
• Conduct regular property inspections, arrange remedial works and upload inspection reports to H&S systems within five working days.
• Manage onsite staff including building managers, receptionists and security guards where applicable.
• Oversee supplier health & safety compliance, manage permits and monitor performance on QUOODA and Vantify.
• Authorise supplier invoices within delegated authority levels.
• Review contracts for value, prepare specifications and tender with consultant assistance.
• Ensure contracts are stored in Dwellant or the company filing system.
• Support out‑of‑hours emergency calls and liaise with suppliers for urgent attendance.
• Act as the “Workman Welcome” contact for the Glasgow office, identifying service improvement opportunities.

Required profile

• Proven experience in site/facilities management within a managing‑agent environment.
• Excellent communication skills with internal colleagues, external stakeholders and contractors.
• Strong knowledge of health and safety regulations and best practice for site management.
• Full working knowledge of relevant codes of practice, including the Service Charge Code of Practice.
• Outstanding interpersonal abilities and the capacity to plan, prioritise and manage conflicting demands.
• IOSH qualification (or equivalent).

Required skills

• QUOODA (health & safety management system)
• Vantify (health & safety management system)
• Dwellant (contract management system)