This job is no longer available
This job expired on 29/09/2026. It no longer accepts applications.
Regional Service Manager
Impellam · Leeds
Job description
About the role
The Regional Service Manager will lead the Northern service operation, overseeing a team of Area Service Managers. This field‑based role focuses on safety, customer satisfaction, service growth and operational excellence across Yorkshire and Humberside.
Key responsibilities
- Champion a safety‑first culture and promote employee wellbeing.
- Lead, coach and develop high‑performing service teams.
- Drive customer service excellence and operational performance.
- Use data and insights to deliver business results and continuous improvement.
- Build strong relationships with customers and internal stakeholders.
- Identify and maximise service growth opportunities across the region.
Required profile
- Proven experience leading managers and multi‑site/field‑based teams.
- Strong background in customer service and operational management.
- Excellent coaching, stakeholder management and communication skills.
- Analytical mindset with experience using Excel, Power BI and SAP.
- Full UK driving licence and willingness to travel across the region.
Required skills
- Excel
- Power BI
- SAP
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Impellam
Leeds
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