Repairs Administrator and Coordinator

About the role

We are looking for a Repairs Administrator and Coordinator to join our busy team in Bromley. The role supports field‑based engineers, manages repair appointments and ensures smooth communication between customers, suppliers and internal teams.

Key responsibilities

• Schedule and confirm repair appointments, updating customers and engineers of any changes.
• Order and reserve parts in advance of appointments, checking stock levels.
• Maintain engineers’ diaries and coordinate daily workloads.
• Liaise with suppliers, customers and internal departments to minimise delays and complaints.
• Keep databases up‑to‑date for invoicing and reporting purposes.
• Produce correspondence and reports using Microsoft Word and spreadsheets in Microsoft Excel.
• Use a tailor‑made maintenance software package (training provided) to track jobs.

Required profile

• Previous administration or coordination experience, preferably in construction, engineering, facilities or utilities.
• Strong organisational skills and ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Ability to work Monday‑Friday, 8:00‑16:30, in an office environment.

Required skills

• Microsoft Word
• Microsoft Excel
• Maintenance software (tailor‑made)

What we offer

• Salary £25,000‑£27,000 per year, dependent on experience.
• Permanent full‑time contract.
• On‑site role with off‑street parking and good tram links.
• Supportive team of five coordinators and planning administrators.
• Referral voucher up to £500 for successful recommendations.