Reporting Administrator

About the role

South West Water is seeking an organised and detail‑focused Reporting Administrator to join its Operational Reporting team in Exeter. This administrative position supports the production of accurate operational reports, ensures data integrity, and acts as a liaison between reporting technicians and business stakeholders.

Key responsibilities

• Provide administrative support to Reporting Technicians and the Operational Reporting Manager.
• Assist in the production and distribution of regular and ad‑hoc operational reports.
• Validate, cleanse, and maintain data to guarantee accuracy and consistency.
• Coordinate reporting requests from internal stakeholders and manage the team’s shared mailbox.
• Serve as a primary point of contact between operational teams, Reporting Technicians, and other functions.
• Help process Guaranteed Standards of Service (GSS) payments.
• Support the creation and maintenance of flooding information within corporate mapping systems.
• Prepare meeting agendas, take minutes, and track actions to ensure timely completion.
• Maintain action logs and provide status updates to relevant stakeholders.
• Contribute to continuous‑improvement initiatives for reporting processes, systems, and tools.

Required profile

• Previous experience in an administrative, reporting, or data‑focused role.
• Strong organisational abilities with the capacity to manage multiple priorities.
• Excellent attention to detail and a commitment to data accuracy.
• Effective communication skills for interacting with diverse internal teams.

Required skills