Research and Data Officer

About the role

The Research and Data Officer will support Women’s Aid’s Routes to Support project by maintaining its database of local violence against women and girls (VAWG) services and refuge vacancies. The role combines data management, research, and stakeholder communication to ensure accurate, up‑to‑date information for policy and practice.

Key responsibilities

• Promote and keep the Routes to Support database current, adding new services and updating vacancy information.
• Respond to enquiries about the database and the UK Gold Book, manage subscriptions and provide user support.
• Research and assess eligibility of services for inclusion, make recommendations and process approvals.
• Produce content for communications, update web copy and assist with promotional activities.
• Identify and suggest system improvements to enhance data collection and user experience.
• Support the Steering Group – arrange meetings, take minutes, manage annual user evaluation and track related costs.

Required profile

• Experience in data collection, analysis and research, preferably within the non‑profit sector.
• Familiarity with domestic abuse services or VAWG contexts.
• Strong organisational skills and ability to coordinate with multiple stakeholders.
• Excellent written communication for producing web and promotional content.

Required skills

What we offer

• Permanent contract (30 hours per week) with a competitive salary of £29,450 per year plus Inner London Weighting where eligible.
• Flexible remote working arrangement (UK‑based).
• Opportunity to influence national policy and support survivors of domestic abuse.