Retail Assistant – Samsung Experience Store (Bristol)

About the role

Join the Samsung Experience Store in Bristol as a Retail Assistant, where you will help customers discover and enjoy Samsung’s latest technology. You will be the friendly face of the brand, delivering inspirational service and supporting customers throughout their journey.

Key responsibilities

• Assist customers in understanding and using Samsung products to maximise their experience.
• Provide exceptional customer service and act as the brand’s welcoming ambassador.
• Showcase Samsung products and help customers select the right solutions for their needs.
• Perform basic Level‑1 device repairs and resolve common issues quickly.
• Maintain a clean, organised store environment that reflects Samsung’s standards.
• Ensure health and safety compliance for a safe shopping environment.
• Keep personal product knowledge up‑to‑date through continuous training.

Required profile

• Passionate about people with strong interpersonal skills.
• Commercially minded with a results‑driven retail approach.
• Adaptable and able to thrive in a fast‑paced environment.
• Genuine love for technology and staying current with trends.
• Continuous learner eager to expand product and service knowledge.

What we offer

• Samsung Employee Discount Portal.
• Birthday holiday and additional perks.
• Monthly bonus potential (up to 20%).
• Well‑being tools and mental health first aid access.
• Seeded devices, including the latest flagship model.
• Employee assistance platform and annual charity partnership.
• Celebrations of awareness days and religious holidays.