Retail Assistant – Samsung Experience Store (Part‑Time)

About the role

Do you have a passion for people and technology? Join the Samsung Experience Store in Bristol as a part‑time Retail Assistant, delivering inspirational customer service and helping customers get the most from Samsung products.

Key responsibilities

• Assist customers in understanding and using Samsung products (Customer Training).
• Deliver exceptional customer service and act as the friendly face of Samsung.
• Showcase Samsung products and help customers find the right fit (Customer Sales).
• Perform basic L1 device repairs and resolve common issues.
• Maintain store standards and a welcoming, organized environment.
• Ensure health and safety compliance.
• Keep personal product knowledge up to date.

Required profile

• Passionate about people with strong interpersonal skills.
• Commercially minded with a results‑driven approach.
• Adaptable and able to thrive in a fast‑paced environment.
• Genuine love for technology and staying up‑to‑date with trends.
• Eager continuous learner.

What we offer

• Samsung employee discount portal and seeded flagship devices.
• Birthday holiday, monthly bonus potential and other perks.
• Well‑being tools, mental health first aid and employee assistance platform.
• Access to learning and development programmes.