Retail Optical Assistant – Part‑time Contractor

About the role

Join Vision Express as a Retail Optical Assistant, delivering premium eyewear and med‑tech services to customers in Kendal. In this part‑time contractor role you will provide personalised advice, learn frame adjustments and support eye‑test pre‑screening while keeping the store operating smoothly.

Key responsibilities

• Deliver confident, personalised customer service and product advice.
• Learn to adjust frames, assist with fittings and carry out minor repairs.
• Support pre‑screening eye tests using the latest optical technology.
• Perform administrative and support tasks to ensure the store runs efficiently.

Required profile

• Confident when engaging with customers and recommending products.
• Passionate about eyewear and comfortable using digital tools.
• Positive team player with a can‑do attitude.
• Strong communicator who listens and understands customer needs.

Required skills

What we offer

• £350 voucher towards frames or designer sunglasses, unlimited lens spend.
• 33 days holiday with buy/sell options.
• Family & friends discounts and free eye tests.
• Employee wellbeing support and opportunities to contribute to the OneSight Foundation.
• Monthly performance bonuses ranging from £85 to £520, with uncapped potential.