Retail Sales Advisor – Part‑time (20 hrs)

About the role

DFS Furniture Ltd is looking for a friendly Retail Sales Advisor to join its Peterborough store on a 20‑hour week. You will help customers choose sofas, beds and accessories, turning their houses into homes.

Key responsibilities

• Greet and engage customers, building natural connections.
• Listen to customer needs and provide expert product advice.
• Guide shoppers through the buying journey, asking relevant questions to identify the best fit.
• Maintain a tidy, attractive showroom that enhances the customer experience.
• Collaborate with team members, sharing tips and supporting collective sales targets.

Required profile

• Approachable, friendly and enjoys interacting with people.
• Willing to learn on the job – full training is provided.
• Reliable and able to work flexible store hours, including evenings and weekends when needed.

Required skills

What we offer

• Hourly rate of £12.71 plus uncapped commission.
• Flexible schedule (10 am‑8 pm weekdays, 10 am‑6 pm Saturdays, 10 am‑5 pm Sundays).
• Generous holiday allowance with the option to purchase additional days.
• Enhanced maternity, paternity and adoption leave.
• 30% employee discount on DFS and Sofology products, plus discounts at hundreds of retailers.
• Wellbeing perks: healthcare access, Employee Assistance Programme, discounted gym memberships.
• Pension, Sharesave, life assurance and company sick pay.