Retail Sales Assistant

About the role

Machine Mart is looking for a Retail Sales Assistant to join a small, friendly team of 4‑6 staff members in Leeds. You will help customers navigate a wide range of workshop power tools and equipment, delivering a high‑quality, honest shopping experience.

Key responsibilities

• Provide knowledgeable, friendly advice on technical equipment to both trade and public customers.
• Work up to 45 hours per week, with overtime paid or taken as time‑off in lieu.
• Maintain strong product knowledge across the store’s range.
• Achieve challenging sales targets while exceeding customer expectations.
• Support teammates to ensure a smooth, efficient store operation.

Required profile

• Previous experience selling technical or hardware products.
• Retail customer‑service background with a proven ability to handle enquiries.
• Practical knowledge of workshop power tools and related equipment.
• Strong accuracy, numeracy and basic computer literacy.
• Self‑motivated, can‑do attitude and a commitment to teamwork.

Required skills

• Basic computer literacy.
• Knowledge of workshop power tools and equipment.

What we offer

• Staff discounts and healthcare cash plans.
• Pension scheme, life cover and access to the Retail Trust well‑being platform.
• Discounts on hundreds of high‑street and online brands.
• Role‑specific training, internal promotion opportunities and paid breaks.
• Free tea and coffee on site.