Sales & Administration Coordinator (Temporary)

About the role

We are seeking a proactive Sales & Administration Coordinator to support our head office in Chessington on a 2‑3 month temporary assignment. The role blends sales support with day‑to‑day administration, ensuring smooth order processing and excellent customer service.

Key responsibilities

• Manage the order process for dropship customers via online portals and back‑office systems.
• Communicate with customers and end‑consumers to resolve delivery issues promptly.
• Update customer portals with stock reports and relevant information.
• Provide support to the wider sales team and cover where required.
• Process faulty goods and shortage credits accurately.
• Liaise with internal departments, external suppliers, warehouse teams and transport carriers to ensure timely deliveries.
• Collaborate with Accounts, Credit Control and Sales Managers to keep payments up to date.
• Handle a variety of administrative tasks to keep business operations running smoothly.

Required profile

• Self‑motivated and able to work independently.
• Highly organised with strong attention to detail.
• Confident communicator with customers, colleagues and stakeholders.
• Professional, customer‑focused and able to build strong relationships.
• Experience working in a small team environment.

Required skills

• Experience in administration, order processing or customer service.
• Excellent written and verbal communication.
• Proficient in Microsoft Excel.
• Proficient in Microsoft Word.
• Good numerical ability and accuracy.