Sales Administrator – Customer Order & Support

About the role

We are seeking a proactive Sales Administrator to join a well‑established manufacturing organisation in Manningtree. You will act as the central hub for order processing, customer enquiries and liaison between field sales teams and internal departments, ensuring a high standard of service.

Key responsibilities

• Process customer orders accurately, verifying pricing and product codes.
• Manage inbound telephone calls and respond to customer enquiries.
• Support Field Sales Managers with quotes, queries and order updates.
• Collaborate with internal departments to resolve order and customer issues.
• Organise transportation and logistics for deliveries.
• Liaise with warehouse teams on outbound dispatches and delivery schedules.
• Perform general administrative duties to support the sales function.

Required profile

• Strong attention to detail with a methodical approach.
• Excellent communication and customer service skills.
• Ability to work collaboratively across multiple departments.
• Capable of managing workload and priorities in a fast‑paced environment.
• Previous experience in sales administration or customer support is desirable.

Required skills

What we offer

• Supportive and collaborative team environment.
• Exposure to a varied role within an established manufacturing organisation.
• Long‑term career development potential.