Sales Administrator – Pharmaceuticals

About the role

The successful candidate will join a well‑established pharmaceutical organisation in Widnes, handling the full order‑to‑delivery process. This role combines customer service, logistics coordination and administrative support to ensure smooth product flow through the supply chain.

Key responsibilities

• Receive and process customer orders accurately using company systems.
• Create and manage sales orders, ensuring all details are correct.
• Coordinate transport and liaise with third‑party hauliers to arrange deliveries.
• Act as the primary point of contact for customer enquiries, delivering excellent service.
• Work closely with Quality Assurance teams on product and batch releases.
• Check and approve transport invoices for payment.
• Maintain customer account forecasts and accurate records.
• Monitor product shelf life and report any issues to management and QA.
• Provide general administrative support to the wider team.

Required profile

• Previous experience in sales administration, customer service, order processing or supply‑chain support.
• Excellent organisational skills with strong attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong communication skills for liaising with customers and internal stakeholders.
• Proactive, team‑oriented attitude.

Required skills

• Experience with ERP systems.
• Experience with CRM systems.
• Proficiency in order processing systems.

What we offer

• Opportunity to join a stable and growing business.
• Varied, customer‑focused role.
• Supportive team environment.
• Ongoing development and training opportunities.