Sales Advisor – Boutique Retail (London)

About the role

As a Sales Advisor at Boggi Milano you will act as a true Brand Ambassador, welcoming each client with care, understanding their needs, and guiding them through a personalized and memorable shopping experience both in‑store and online.

Key responsibilities

• Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs.
• Understand customer needs, passionately present the product, and guide them toward the best choice.
• Build long‑term relationships with clients, fostering trust and loyalty.
• Promote complementary and omnichannel sales (Click&Collect, Seek&Send, in‑store tablets).
• Contribute actively to individual and team sales targets.
• Handle customer requests or complaints professionally, together with the Store Manager.
• Maintain store order and image (front and back areas) aligned with brand standards.
• Support omnichannel flows and inventory activities.
• Assist with cash operations and procedures in compliance with company policies.

Required profile

• You have a strong passion for fashion and customer service.
• You stand out for elegance, empathy, and relational skills.
• You are proactive, results‑oriented, and eager to learn.
• You have a positive, collaborative team mindset.
• Previous experience in fashion, luxury, or premium retail is a plus.

What we offer

• International, diverse and inclusive work environment.
• Continuous evolution and innovation in product, processes and omnichannel shopping experience.
• Training through the Boggi Milano Academy.
• Career development opportunities with internal growth.
• Competitive fixed salary and incentive scheme.