Sales Assistant – Hydrista

About the role

Join waterdrop® as a Sales Assistant for the Hydrista brand and become the face of an innovative, eco‑friendly hydration company. You will work directly with customers in a store environment, helping them discover sustainable drink solutions while representing the brand’s values.

Key responsibilities

• Provide friendly, high‑energy customer service and exceed expectations at every interaction.
• Identify customer needs, answer product questions, and guide purchases using the 6 Drop Selling Ceremony.
• Capture customer data to build loyalty and maintain the store’s database.
• Resolve complaints promptly, propose solutions, and report to management.
• Maintain visual merchandising standards, store cleanliness, and overall housekeeping.
• Handle cash, stock security, and customer records according to company policies.
• Open and close the store as required and ensure health & safety compliance.
• Participate in team meetings, training sessions, and collaborate with colleagues.

Required profile

• Approachable, enthusiastic, and committed to delivering excellent service.
• Adaptable, willing to take on new challenges and work flexible hours.
• Strong selling mindset with a professional appearance.
• Ability to multitask and maintain professionalism in all situations.
• Good interpersonal and communication skills.

Required skills

What we offer

• Dynamic, international team where fun and growth are encouraged.
• Opportunities for personal development within a fast‑growing e‑commerce company.
• Employee discount on waterdrop® products.