Sales Assistant – Retail (Stratford-upon-Avon)

About the role

Help customers feel at home and find the perfect bed. As the friendly bed expert you’ll turn casual browsing into a confident purchase, using Sleepmatch technology and product knowledge to guide shoppers.

Key responsibilities

• Welcome customers, understand their needs and recommend the right mattress.
• Utilise Sleepmatch technology and product expertise to match customers with ideal beds.
• Provide friendly, expert advice and build trust throughout each visit.
• Maintain a fresh, tidy and inviting store environment.

Required profile

• Warm, positive and naturally great with people.
• Confident listener and communicator.
• Motivated to learn, grow and achieve targets.
• Supportive team player who helps make work fun and inclusive.
• Brilliant communicator who puts customers first.
• Available to work 16 hours per week with flexible shift availability across a 7‑day trading week.

What we offer

• Competitive on‑target earnings.
• Generous staff discount and savings on restaurants, holidays and shopping.
• 24‑hour Retail Trust helpline and resources.
• Buy‑in schemes for extra holiday, private healthcare, or savings and loans.