Sales Associate – Full‑Time at Heathrow Terminal 5

About the role

Join Reiss’s Heathrow Terminal 5 store as a permanent, full‑time Sales Associate. You will deliver exceptional customer service and support the management team in meeting sales and operational targets.

Key responsibilities

• Deliver a premium and tailored customer service experience
• Provide in‑depth knowledge of the Reiss brand and products
• Communicate effectively with customers, team members and management
• Maintain visual standards throughout the store
• Act as a Reiss Brand Ambassador

Required profile

• Passion for premium or luxury products
• Previous experience in a customer‑facing environment
• Ability to view situations from the customer’s perspective
• Excellent communication, interpersonal and organisational skills
• Flexibility and ability to thrive in a fast‑paced retail setting

What we offer

• Seasonal business wear allowance
• Generous employee discount up to 75%
• Rewarding commission structure
• Workplace pension contributions
• Health & wellbeing services, including Medicash health support plan
• Fitness discounts and cycle‑to‑work programme
• Enhanced parental pay and family‑friendly policies
• 23 days annual leave (rising to 25 after 2 years)
• Employee referral scheme and career development opportunities