Sales Manager – Retail (Islington)

About the role

Join our dynamic Retail team in Islington as a Sales Manager. In this pivotal role you’ll support the management team, motivate team members to achieve targets and maintain a safe, efficient store environment.

Key responsibilities

• Deliver a premium, genuine and tailored customer service experience that exceeds expectations.
• Act as a role model, inspiring and guiding the team with dedication, integrity and warmth.
• Drive sales by monitoring KPIs and leading by example with exceptional service.
• Work with store leadership to cascade the business plan throughout the team.
• Provide in‑depth knowledge of the brand and products to customers and staff.
• Undertake duties that support store operations and engage actively in store activities.
• Deliver team briefs and contribute to team meetings.
• Support store management in team development.

Required profile

• Previous experience supervising a team.
• Strong background in a customer‑facing role, ideally within a premium or luxury environment.
• Ability to guide and coach others.
• Flexibility and ability to adapt to changing priorities.
• Ability to work in a fast‑paced retail environment.
• Excellent communication and interpersonal skills.
• Excellent organisational and decision‑making skills.
• Excels under pressure.

What we offer

• Seasonal business wear allowance.
• Generous employee discount up to 75% off.
• Rewarding bonus and commission structures.
• Workplace pension contributions.
• Health & wellbeing services.
• Medicash health support plan.
• Fitness discounts & cycle‑to‑work programme.
• Enhanced parental pay & family‑friendly policies.
• 25 days annual leave.
• Employee referral scheme.
• Career development opportunities.