Sales Support Administrator

About the role

Our client, a well‑established growing business in Guildford, is looking for a Sales Support Administrator to work closely with the Sales and Marketing Manager. The role provides essential administrative and customer‑service support throughout the sales journey, helping to maintain strong relationships with customers and internal teams.

Key responsibilities

• Provide comprehensive administrative and sales support to the Head of Sales, ensuring smooth day‑to‑day commercial activities.
• Maintain accurate customer, sales and CRM data, and produce regular sales reports and market analysis.
• Act as primary point of contact for customers, handling enquiries about orders, pricing, product specifications, samples and order progress.
• Liaise with internal operations teams to communicate customer requirements and ensure seamless order fulfilment and delivery.
• Support marketing initiatives, business development activities and represent the business at trade and industry events.

Required profile

• Previous experience in a sales support role with a strong customer‑focused approach.
• Excellent attention to detail and strong organisational abilities.
• Proactive team player with a flexible approach to work.
• Willingness to travel within the UK and Europe when required; full driving licence desirable.

Required skills

• Microsoft Excel (including Pivot Tables and VLOOKUP)
• Microsoft Word
• Microsoft PowerPoint
• Experience using CRM systems
• Experience using ERP systems

What we offer

• Salary £22,000‑£30,000 depending on experience
• 25 days holiday plus bank holidays
• Discretionary bonus
• Pension scheme
• Private healthcare after 3 months
• Free parking