Sales Support Administrator

About the role

We are looking for a proactive Sales Support Administrator to join our small, well‑established team in Poyle. You will act as the first point of contact for customers, helping to turn enquiries into orders and ensuring a smooth sales process.

Key responsibilities

• Manage information requests and pricing enquiries.
• Respond to new and existing customer queries.
• Provide tailored quotes and follow up to progress them to orders.
• Process customer orders accurately.
• Deal with any post‑order queries.
• Liaise with distribution teams to ensure timely delivery.

Required profile

• Ability to work effectively as part of an office team.
• Self‑motivated with strong time‑management skills.
• Excellent telephone manner and communication skills.
• Eagerness to acquire product knowledge.
• Willingness to learn and develop.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Experience using Opera software.

What we offer

• Salary band £28,000‑£30,000 per year, DOE.
• Quarterly bonus potential.
• Nest pension scheme.
• 28 days holiday plus bank holidays and a generous Christmas holiday.
• Working hours: Mon‑Thu 08:00‑17:00, Fri 08:00‑16:00.