Sales Support Executive – Retail / Smart Home Technology

About the role

We are seeking a motivated Sales Support Executive to join our busy Retail Sales team in Pangbourne. This entry‑level position offers a structured start in sales within the fast‑growing smart home and retail sector, with a base salary up to £28,000 plus commission.

Key responsibilities

• Provide high‑quality administrative support to Retail Account Managers and customers.
• Process sales orders accurately and ensure timely fulfilment to meet customer SLAs.
• Manage stock allocation and collaborate with buyers and planners for on‑time delivery.
• Handle order amendments, cancellations, and EDI corrections efficiently.
• Support the team in maximising sales across all brands and product categories.

Required profile

• Strong attention to detail with a high level of accuracy.
• Excellent customer focus and communication skills.
• Self‑motivated and proactive.
• Good working knowledge of MS Office, especially Excel and Word.
• Previous experience in sales support, customer service or order processing is advantageous.

Required skills

• Microsoft Excel
• Microsoft Word
• MS Office suite

What we offer

• Competitive salary up to £28,000 per year.
• Commission based on team and individual performance.
• Full‑time, Monday‑Friday schedule (8:30 am – 5:00 pm).
• Opportunity to develop sales and customer‑facing skills in a supportive environment.