Sales Team Leader

About the role

Our client is a fast‑growing firm focused on delivering excellent client experiences through modern technology. They are looking for a Sales Team Leader to own day‑to‑day leadership, coaching and performance of a dynamic sales team, ensuring high‑quality client interactions and meeting ambitious sales targets.

Key responsibilities

• Lead, motivate and mentor a team of Sales Advisors to exceed daily, weekly and monthly sales targets.
• Conduct daily stand‑ups and regular one‑to‑one coaching sessions to develop team members.
• Manage lead allocation, call queues and ensure adherence to SLA metrics.
• Monitor, analyse and report on KPIs such as call volume, contact rates, conversion and revenue.
• Deliver onboarding, ongoing training and role‑plays to continuously improve selling skills.
• Collaborate with Marketing and Product teams to improve lead quality and the overall sales process.

Required profile

• Proactive, commercially minded leader with proven telesales and team‑management experience.
• Demonstrated ability to coach, develop and motivate high‑performing sales teams.
• Strong understanding of contact‑centre KPIs, performance management and reporting.
• Excellent verbal and written communication skills.
• Experience with CRM systems; HubSpot desirable.

Required skills

• CRM systems
• HubSpot

What we offer

• 28 days annual leave plus bank holidays, with the option to buy or sell up to 5 additional days.
• 3‑day paid company shutdown between Christmas and New Year.
• Private medical insurance and group life assurance.
• Wellbeing fund to support mental and physical health activities.
• Ongoing investment in learning and development with monthly 1:1 support.