Sales Team Manager

About the role

Usay Compare is seeking an energetic and results‑driven Sales Team Manager to lead its Cirencester‑based sales team. You will be responsible for driving performance, supporting individual development and fostering a high‑achieving culture where the team can thrive.

Key responsibilities

• Lead and inspire a team of sales agents to exceed revenue, quality and customer satisfaction targets.
• Provide regular coaching, one‑to‑one meetings and development sessions.
• Maintain FCA compliance and ensure all processes meet regulatory and company standards.
• Oversee daily operations including schedules, holiday approvals and absence management.
• Support recruitment, onboarding, performance reviews and probation processes.
• Manage escalations and complex customer queries, delivering swift resolutions.
• Produce accurate team performance reports for the Sales Manager.
• Promote a supportive, engaging team culture focused on continuous improvement.

Required profile

• Previous experience managing or supervising a sales team in a fast‑paced, target‑driven environment.
• Excellent coaching and mentoring abilities.
• Strong understanding of sales processes; FCA experience is desirable.
• Confident decision‑making and outstanding organisational skills.
• Ability to stay calm under pressure while driving high standards.
• Positive, proactive leadership style with a passion for people development.

Required skills

• FCA compliance knowledge (desirable).

What we offer

• Equal‑opportunity employer with a strong diversity, equity and inclusion strategy.
• A supportive environment that encourages employees to bring their whole self to work.
• Standard pre‑employment checks including employment, address, credit history and criminal record verification.