Salon Manager & Sales Assistant – Luxury Jewellery

About the role

We are seeking a passionate, client‑focused Salon Manager and Sales Assistant to join our luxury jewellery boutique in London’s iconic Burlington Arcade. The role combines day‑to‑day salon management with front‑line sales, ensuring every visitor receives a warm, highly personalised experience that reflects the brand’s craftsmanship.

Key responsibilities

• Oversee the daily operations of the salon, including opening/closing procedures, stock handling and visual presentation.
• Deliver exceptional sales service, build and nurture client relationships, and achieve sales targets.
• Coordinate with retail, marketing and operations teams to align promotions and events.
• Maintain the highest standards of jewellery presentation and store cleanliness.
• Handle client enquiries, appointments and after‑sales service with professionalism.

Required profile

• Strong customer‑service orientation with a genuine passion for luxury jewellery.
• Excellent communication and interpersonal skills.
• Ability to work autonomously while collaborating across departments.
• Attention to detail and a polished personal appearance.

Required skills

• Experience with point‑of‑sale (POS) systems and inventory management.
• Proficiency in using Microsoft Office tools for reporting.

What we offer

• Opportunity to work in a prestigious Mayfair location.
• Dynamic team environment with growth potential within a fast‑expanding fine jewellery brand.
• Competitive remuneration package.