Seasonal Keyholder

About the role

Molton Brown is seeking a Seasonal Keyholder to support store operations and drive sales in a luxury retail environment. This part‑time position works 28‑30 hours per week and involves both customer‑facing duties and back‑of‑house responsibilities.

Key responsibilities

• Deliver outstanding customer service and create memorable client experiences.
• Support sales goals through product knowledge, client engagement, and relationship building.
• Assist with opening and closing procedures, including cash handling and security protocols.
• Act as a key holder and leader on duty in the absence of store management.
• Maintain visual merchandising standards and store presentation.
• Help with inventory management, stock replenishment, cycle counts, and shipment processing.
• Coach and support team members to ensure high levels of service and operational execution.
• Ensure compliance with company policies, loss‑prevention standards, and resolve customer concerns.

Required profile

• Good working knowledge of store reports and retail message boards.
• Familiarity with store systems and procedures to maintain consistent stock levels.
• Ability to assist management with floor moves, promotions, and store operations.
• Strong organizational skills and attention to detail.
• Customer‑focused attitude with the ability to coach team members.

Required skills