Seasonal Sales Assistant – 5 hr/week

About the role

You will be the face of the store, welcoming customers and delivering a fun, engaging shopping experience. Using product knowledge you’ll offer personalised recommendations, perform demonstrations and hand out tailored samples while working flexible shifts.

Key responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalised recommendations and product demonstrations.
• Deliver exceptional customer service by offering tailored samples.
• Assist in hosting in‑store events and create inclusive experiences.
• Maintain a clean, tidy and visually appealing shop floor.
• Support sales targets by promoting products creatively and working as part of a team.
• Manage stock levels efficiently, ensuring shelves are well‑stocked.
• Control store costs such as product waste to meet budget.
• Participate in ongoing training and development.
• Collaborate with the team to foster an inclusive, respectful working environment.

Required profile

• Passion for delivering exceptional customer service and creating memorable experiences.
• Team‑oriented mindset with a positive attitude to achieve store goals.
• Strong communication skills to keep information flowing across the store.

What we offer

• £13.45 per hour, based on the Living Wage.
• Profit‑based bonus and 50% discount on Lush products and spa treatments.
• Complimentary spa treatment and pension scheme.
• Paid day off for your birthday and cycle‑to‑work scheme.
• Discounted rail and bus season tickets.
• Employee assistance programme and 6 months of full pay for parental leave.
• Enhanced paternity leave and tailored gender‑affirming care.
• Access to employee‑led community networks and 10% employee ownership.