Seasonal Temporary Sales Assistant – Retail (Cardiff)

About the role

Join Lush as a Seasonal Temporary Sales Assistant in the Cardiff Spa Store, delivering 5‑star customer experiences, showcasing our ethical cosmetics, and providing in‑store spa consultations.

Key responsibilities

• Provide outstanding, personalised customer service and product demonstrations, including hand, arm, scalp and foot massages.
• Offer bespoke skin‑care routines and conduct sit‑down consultations to meet individual needs.
• Operate the till, handle cash and process transactions after cash‑handling training.
• Maintain a clean, well‑stocked shop floor and create attractive product displays.
• Promote Lush’s ethical values as a brand ambassador during every interaction.

Required profile

• Genuine passion for delivering exceptional customer service.
• Team‑oriented mindset with strong communication and active‑listening skills.
• Adaptability to fast‑changing retail environments and ability to solve problems on the spot.
• Organisational ability to keep the store tidy and manage inventory.
• Alignment with Lush’s ethical and sustainable values, including cruelty‑free practices.

What we offer

• £13.45 per hour (visible salary).
• 50% discount on Lush products and spa treatments.
• Profit‑based bonus and complimentary spa treatment.
• Pension scheme, paid day off for your birthday and flexible working.
• Cycle‑to‑work scheme, discounted rail and bus season tickets.
• Employee assistance programme and six months full‑pay parental leave.
• Financial childcare support on return to work.