Secretary Receptionist – NHS Borders

About the role

The NHS Borders Community Admin Team is seeking a Secretary Receptionist to provide high‑quality administrative support for the P&CS Office in Galashiels. This fixed‑term position (12 months) involves managing front‑desk duties, handling telephone enquiries, and supporting clinical and administrative staff.

Key responsibilities

• Answer and direct telephone calls with a calm, professional manner.
• Take accurate minutes at meetings and distribute them promptly.
• Maintain and organise electronic and paper filing systems.
• Provide general secretarial support to the P&CS Community Admin Team Lead and supervisors.
• Coordinate appointments and manage the reception area efficiently.
• Assist with the preparation of reports and correspondence using Microsoft Office applications.

Required profile

• SVQ/NVQ Level 3 Administrative qualification or equivalent experience.
• Excellent written and verbal communication skills.
• Ability to learn and adapt to new computer systems.
• Valid driving licence and access to a personal vehicle.
• Commitment to NHS values of care, compassion, dignity, respect, and openness.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

What we offer

• Fixed‑term contract with a competitive hourly rate.
• Professional development opportunities within the NHS.
• Supportive team environment focused on patient‑centred care.