Section 13 Manager – Build‑to‑Rent Specialist

About the role

Our client is looking for a highly organised Section 13 Manager to lead the end‑to‑end rent review process for a growing Build‑to‑Rent portfolio in central London. You will work closely with Leasing, Operations, Finance and Resident Services to ensure rent reviews are compliant, efficient and resident‑focused.

Key responsibilities

• Manage the full Section 13 rent increase process, issuing notices accurately and within statutory timescales.
• Analyse market data and comparables to produce evidence‑based rent review recommendations.
• Serve as the primary contact for residents, handling enquiries and leading rent‑review negotiations.
• Prepare documentation, evidence bundles and case files for First‑tier Tribunal proceedings when required.
• Maintain accurate records, reporting and compliance documentation across the portfolio.
• Collaborate with internal stakeholders to ensure a consistent, resident‑focused approach to rent reviews.

Required profile

• Strong understanding of tenancy legislation and the residential rental sector.
• Experience in Build‑to‑Rent, PRS, property management, housing, lettings or tenancy management.
• Excellent administration skills with high attention to detail and accuracy.
• Strong communication and negotiation abilities, able to manage challenging conversations professionally.
• Comfortable analysing data, managing competing deadlines and working with multiple stakeholders.
• Experience with tribunal preparation, dispute resolution or rent‑review processes is advantageous.

Required skills

What we offer

• Monday‑to‑Friday, 9:00 am – 5:30 pm working pattern.
• 25 days annual leave.
• Private healthcare from day one.
• Life assurance, critical illness cover, season‑ticket loans and enhanced family‑friendly benefits.
• Long‑term career development within a respected, growing Build‑to‑Rent operator.