Senior Business Analyst – Maternity Cover (Fixed‑Term)

About the role

We are looking for a skilled and passionate Business Analyst to help us build our communications capability within the SNAPP (Springer Nature Article Processing Platform) peer‑review system. A user‑centric approach is fundamental to our work, and you will join a cross‑functional agile delivery team that uses analysis tools to support both business objectives and user needs.

Key responsibilities

• Work with stakeholders to understand goals, vision and business needs, translating them into clear requirements.
• Orchestrate collaboration across the team and external business stakeholders while balancing competing priorities.
• Communicate requirements to developers using storytelling techniques that align with the overall product vision.
• Analyse data and perform quantitative analysis to validate business opportunities and root causes of pain points.
• Prioritise competing demands, obtain stakeholder buy‑in and track progress, risks and issues.
• Capture and maintain work items in Jira, ensuring information is up‑to‑date.

Required profile

• Strong business insight with the ability to translate complex problems into actionable work.
• Excellent communication skills in English and experience collaborating in diverse, multicultural teams.
• Proven ability to lead workshops, facilitate idea generation and resolve problems.
• Familiarity with agile, XP and Kanban practices.

Required skills

• Jira
• Data analytics