Senior Business Product Owner

About the role

Our client is a large, customer‑focused organisation undergoing significant operational transformation. They are creating a new Senior Product Owner position to take ownership of a critical enterprise‑wide incentive scheme, reporting into a senior operational leader and working across Operations, Finance, Data, IT and People functions.

Key responsibilities

• Taking end‑to‑end ownership of the incentive scheme from data inputs through to final payment.
• Leading the monthly operational delivery cycle, ensuring accuracy and timely execution.
• Identifying, investigating and resolving issues that impact delivery, consistency or accuracy.
• Working with operational, finance, data and technology teams to improve data quality and process effectiveness.
• Establishing and embedding governance, controls and validation processes.
• Managing risks, dependencies and stakeholder accountabilities across multiple functions.
• Providing insight into scheme performance, trends and areas for improvement.
• Delivering tactical improvements that reduce risk and improve reliability.
• Developing a longer‑term roadmap for future enhancement and evolution of the scheme.

Required profile

• Proven experience as a Product Owner, Business Process Owner or operational leader managing complex, business‑critical processes.
• Ability to operate autonomously, influence senior stakeholders and own outcomes across multiple teams.
• Strong analytical mindset with a track record of bringing clarity to complexity.
• Experience delivering change and process transformation in large organisations.
• Ability to balance strategic thinking with hands‑on operational delivery.

What we offer

• Annual company bonus of up to 30%.
• 25 days annual leave plus bank holidays.
• Private healthcare.
• Income protection covering 75% of basic salary.
• Flexible benefits allowance of 5%.
• Pension with up to 10% employer contribution.
• Life assurance.