Senior Claims Handler – Professional Indemnity, Cyber & Liability

About the role

We are looking for an experienced Senior Claims Handler to join our fast‑growing complex claims team in Leeds. You will manage a high‑value portfolio covering professional indemnity, management liability, cyber and general liability claims for a forward‑thinking insurer.

Key responsibilities

• Take ownership of a diverse caseload, assessing liability and damages for complex claims up to £10 million.
• Provide expert handling and decision‑making authority up to £100 k, with potential to increase as you develop.
• Collaborate with internal stakeholders and external parties to ensure accurate, timely claim resolution.
• Maintain detailed records and ensure compliance with regulatory and policy requirements.

Required profile

• Proven experience handling complex claims in construction, professional indemnity, management liability, cyber or medical malpractice.
• Background in claims management, legal practice or insurance broking with relevant exposure.
• Strong technical ability to assess liability and damages accurately.
• Excellent organisational skills to manage a sizable caseload efficiently.

Required skills

What we offer

• Salary up to £60,000 per year plus a 17% performance bonus.
• Hybrid working model – 4 days in the Leeds office, 1 day remote.
• Opportunities to work on emerging risks and develop expertise across multiple insurance lines.
• Supportive team environment with autonomy and clear career progression.