Senior Commercial Account Handler – Liverpool (Hybrid)

About the role

We are seeking an experienced Senior Commercial Account Handler to join our growing Liverpool‑based insurance brokerage. You will work within a collaborative broking team, managing a diverse portfolio of commercial clients and delivering high‑quality service.

Key responsibilities

• Manage and service a portfolio of commercial insurance clients.
• Handle renewals from start to finish, preparing reports and presentations.
• Obtain quotations and negotiate terms with a panel of insurers.
• Process mid‑term adjustments, policy documentation, and endorsements.
• Provide technical advice on combined, property, liability, and fleet policies.
• Support Account Executives with new business and client relationship management.
• Ensure all work complies with FCA regulatory requirements.

Required profile

• Minimum 5 years’ experience in commercial insurance broking.
• Strong knowledge of commercial lines insurance.
• Proven experience managing client renewals and day‑to‑day servicing.
• Confident liaising with insurers and negotiating terms.
• Excellent client service and relationship management skills.
• Experience with Acturis or similar broking systems (desirable).
• CII qualification preferred.

Required skills

• Acturis (or similar broking system)

What we offer

• Competitive salary of £40,000‑£50,000 per year.
• Support for CII qualifications and professional development.
• Clear progression opportunities within the commercial team.