Senior Content Designer

About the role

We’re looking for a Senior Content Designer to lead content design for a new and developing domain at Checkout. You’ll bring clarity to an opportunity as it takes shape, helping create experiences that are clear, useful and connected to the wider product ecosystem.

Key responsibilities

• Bring content design into early product thinking, helping teams clarify problems, concepts and priorities.
• Design and refine end‑to‑end journeys, using research, insight and testing to improve comprehension and usability.
• Create practical guidance, terminology and reusable patterns that help teams deliver consistently as the product evolves.
• Explain decisions clearly, build alignment across functions and contribute to ways of working across the Design organisation.

Required profile

• Hands‑on experience in content design or UX writing for digital products, including ownership of end‑to‑end product journeys.
• Experience defining reusable UX content patterns and systems, not only writing individual screens.
• Ability to simplify complex or regulated topics in plain language, without relying on jargon.
• Experience bringing clarity to ambiguous or early‑stage product problems and helping teams move from ideas to usable experiences.
• Evidence of using research, insight, analytics or testing to inform, validate and improve product decisions.
• Clear communication, sound product and content judgement, and hands‑on collaboration with cross‑functional teams using tools such as Figma.