Senior Manager, Employee Relations

About the role

The Senior Manager, Employee Relations will lead NCC Group’s employee relations strategy, delivering a commercially focused, people‑centred framework for handling ER matters globally. The role provides expert guidance on complex cases, supports organisational change and ensures policies align with legal requirements and business needs.

Key responsibilities

• Lead the management of complex employee relations cases, including disciplinaries, grievances, absence, performance, conflict resolution, whistleblowing and organisational change matters.
• Provide expert, pragmatic and risk‑based advice to People colleagues and leaders on employee relations issues, ensuring legal compliance and consistency of approach.
• Oversee case trends and themes, using insight to identify risks, inform interventions and support continuous improvement.
• Support high‑risk and business‑critical ER matters through to resolution, partnering with legal teams where required.
• Design, implement and maintain an employee relations framework that enables a consistent and effective approach across the organisation.
• Own the review, development and governance of people policies, ensuring they remain legally compliant, practical and aligned to business needs and culture.
• Manage the Employee Relations Partner, providing guidance, support and development.
• Build manager capability through training, coaching and practical guidance on employee relations processes.
• Develop strong relationships with leaders, People teams and legal colleagues to ensure joined‑up handling of employee relations matters.
• Use data and case insights to identify trends, inform reporting and recommend actions to improve colleague experience and reduce organisational risk.

Required profile

• Significant experience in employee relations, employment law and people policy development within a complex organisation.
• Strong knowledge of UK employment law and its practical application across a range of ER matters.
• Proven experience managing complex and high‑risk ER cases with sound judgement and a commercial approach.
• Experience creating or embedding frameworks, policies and governance processes that improve consistency and reduce risk.
• Experience leading or coaching others and building capability in managers and People colleagues.
• Excellent stakeholder management, communication and influencing skills, operating credibly at all levels.
• Desirable: CIPD qualification or equivalent professional experience.
• Experience supporting organisational change, consultation activity and transformation programmes.
• Experience working across multiple jurisdictions or within a global business environment.

What we offer

• Flexible Working options.
• Generous Holiday Allowance – 25 days plus bank holidays, with the option to buy up to 5 additional days.
• Medicash & Critical Illness Scheme.
• Pension, Life Assurance and Share Save Scheme.
• Community & Volunteering programmes.
• Green Car Scheme.
• Cycle‑to‑work scheme.
• Special Time Off for life events such as marriage, becoming a grandparent or welcoming a new pet.
• Generous maternity and paternity leave and support for fertility treatments.