Senior Menswear Sales Associate (Keyholder) – 40 hrs

About the role

Join Reiss’s Stratford store as a Senior Menswear Sales Associate (Keyholder). In this permanent, full‑time position you will help run the store day‑to‑day and inspire the team to meet sales and operational targets.

Key responsibilities

• Deliver an exceptional customer service experience.
• Support opening and closing of the store.
• Motivate and delegate duties to the sales team to achieve sales targets.
• Assist management in meeting KPIs and store performance.

Required profile

• Passion for premium or luxury products (or any customer‑facing background).
• Ability to see things through the customer’s eyes and provide excellent service.
• Flexibility and adaptability to changing priorities in a fast‑paced retail environment.
• Strong communication, interpersonal, organisational and decision‑making skills.
• Team‑player with good written and verbal communication.

What we offer

• Seasonal business wear allowance.
• Generous employee discount up to 75 %.
• Rewarding commission structure.
• Workplace pension contributions.
• Health & wellbeing services, including Medicash health support plan.
• Fitness discounts and cycle‑to‑work programme.
• Enhanced parental pay and family‑friendly policies.
• 23 days annual leave (rising to 25 after 2 years).
• Employee referral scheme and career development opportunities.