Senior Pensions Administrator

About the role

We are looking for an experienced Senior Pensions Administrator to join our growing team in Port Solent. You will manage the full life‑cycle of Self‑Invested Personal Pensions (SIPPs), handling complex transactions and ensuring compliance while delivering excellent client service. The role offers hybrid working and opportunities for personal development.

Key responsibilities

• Set up new SIPPs and manage contributions, transfers and drawdown benefits.
• Handle complex transactions, escalated cases and statutory reporting.
• Perform quality checks and provide technical guidance to team members.
• Assist with training, mentoring and developing team knowledge.
• Support process improvements to enhance efficiency and service standards.
• Build strong client relationships and manage complex queries professionally.
• Ensure compliance with relevant regulations and maintain accurate records.

Required profile

• Prior experience in pension administration, particularly SIPPs.
• Knowledge of pensions legislation and HMRC regulations (advantageous).
• Relevant pensions qualifications or working towards them.
• Excellent attention to detail and high accuracy.
• Strong communication and interpersonal skills.
• Proactive, supportive team player able to meet deadlines.

Required skills

• Proficiency in Microsoft Office.

What we offer

• Hybrid working arrangement.
• Competitive salary £30,000‑£40,000 plus bonus, DOE.
• Exam support and career development opportunities.
• Flexible working around school hours if required.