Senior Product Manager – Operations

About the role

As a Senior Product Manager – Operations you will own the strategy, roadmap, and delivery of Radiant’s internal tooling and integrations, helping teams operate and scale the cloud platform efficiently.

Key responsibilities

• Own the strategy, roadmap, and delivery of internal tooling, CMDB, service catalogues, operational workflows, and integrations.
• Translate business and operational needs into clear product requirements, specs, user stories, data models, and priorities.
• Partner with engineering to define solutions across APIs, integrations, automation, and platform tooling.
• Work with SRE, infrastructure, security, support and other internal users to identify pain points and improve automation and self‑service.
• Establish reliable sources of truth for infrastructure, services, customers, environments, ownership and configuration.

Required profile

• Experience owning technical products, internal platforms, developer tooling or infrastructure products end‑to‑end.
• Strong technical fluency across APIs, integrations, infrastructure, data and automation, with the ability to make informed trade‑offs.
• Excellent prioritisation, communication and stakeholder‑management skills.

Required skills

• REST, gRPC, webhooks and third‑party API integration.
• Kubernetes, cloud platforms, containers and infrastructure‑as‑code.
• Relational modelling, inventory, ownership and dependency mapping for CMDB.
• Queues, schedulers, workflow engines and event‑driven automation.
• Logging, metrics, tracing, IAM, RBAC and audit logging.
• Tools: NetBox, ServiceNow, Terraform, Grafana, Jira.

What we offer

• 25 days of annual leave.
• Private medical insurance via Bupa.
• Cycle‑to‑Work scheme and Gympass subscription.
• Company shares programme.
• Enhanced parental pay and leave.
• Dedicated learning time for new skills and projects.