Senior Receptionist

About the role

We’re looking for someone who is warm, reliable, and highly organised, with strong communication skills and the ability to manage multiple tasks in a fast‑paced environment. You should bring a proactive approach, good attention to detail, and a commitment to delivering an excellent experience for colleagues and visitors. A collaborative mindset and a positive, professional manner are essential.

Key responsibilities

• Greet and assist visitors and internal clients in a warm, professional manner.
• Answer and direct incoming calls promptly, record detailed messages and manage the reception inbox.
• Oversee meeting‑room bookings, prepare rooms, and organise catering for meetings, training sessions and events.
• Maintain a clean, organised reception area and handle mail, deliveries and courier arrangements.
• Perform general reception administration such as filing, data entry and document preparation.
• Liaise with building management and suppliers, coordinate maintenance call‑outs and handle confidential information with discretion.
• Support staff onboarding/off‑boarding, monitor and order office supplies, and book local transport when required.
• Assist with photocopying, scanning, binding, and support company events in collaboration with Social, EDI and CSR committees.

Required profile

• Experience in a front‑of‑house, reception or administrative role.
• Strong verbal and written communication skills.
• Confident use of MS Office and general office software.
• Good organisational and time‑management abilities.
• Proven ability to provide professional customer service and handle confidential information.
• Experience supporting meetings or events is desirable.

Required skills

• MS Office

What we offer

• Birthday leave, corporate health insurance rates and paid parental leave.
• Recognition awards, an active social club and a supportive team environment.
• Commitment to inclusive recruitment with reasonable adjustments available.