Senior Salesforce Administrator & IT Operations Lead

About the role

Join LDN Apprenticeships as a senior professional who will own the Salesforce platform and help run the wider IT ecosystem, working closely with the Head of Technology and business stakeholders to deliver secure, scalable solutions.

Key responsibilities

• Co‑lead administration, development and optimisation of the Salesforce platform.
• Manage users, profiles, permissions, security settings and ensure data quality.
• Gather requirements and design scalable Salesforce solutions.
• Deliver end‑to‑end solution delivery, including testing and deployment.
• Create and maintain reports, dashboards and analytics.
• Support integrations between Salesforce and systems such as Thinkific.
• Provide IT support and help‑desk services across software, hardware and connectivity.
• Assist with onboarding/off‑boarding and uphold data governance.

Required profile

• Salesforce Certified Administrator with extensive admin and development experience.
• Strong understanding of Salesforce configuration, automation, security and platform management.
• Proven ability to gather requirements, design solutions and deliver improvements.
• Experience supporting integrations between Salesforce and external applications.
• Excellent communication skills for both technical and non‑technical stakeholders.

Required skills

• Salesforce
• Salesforce Administration
• Salesforce configuration and automation
• Salesforce security and data governance
• Integration (e.g., Thinkific)
• Reporting and dashboard creation
• Data analysis
• IT support and help‑desk
• Microsoft 365
• SharePoint

What we offer

• Salary £40,000‑£45,000 per year, dependent on experience.
• 25 days holiday plus bank holidays, increasing with tenure.
• Hybrid working with flexibility – remote most days, one day a month in South London.
• Company MacBook, pension contribution, wellbeing days and quarterly prizes.
• Regular social events including summer party and Christmas celebration.