Senior ServiceNow Solution Architect (GenAI & ITAM) – Remote

About the role

We are seeking a Senior ServiceNow Solution Architect to lead a high‑impact digital transformation for a critical UK infrastructure organisation. The role is remote with occasional travel to London and offers full technical ownership of an enterprise‑grade ServiceNow platform.

Key responsibilities

• Architect, design and roll out ServiceNow Now Assist (GenAI) capabilities to modernise enterprise workflows.
• Lead the end‑to‑end overhaul of HAM Pro and SAM Pro, creating robust asset‑lifecycle frameworks.
• Establish platform standards, produce High‑Level Designs, conduct code reviews and guide multi‑vendor engineering teams.
• Translate technical decisions into business‑friendly concepts for senior stakeholders.

Required profile

• Minimum 6 years of experience as a Technical or Solution Architect on large‑scale ServiceNow programmes.
• Proven delivery of full HAM Pro and SAM Pro implementations, focusing on inventory optimisation, licensing and compliance.
• Mandatory ServiceNow certification in HAM or SAM; ServiceNow CTA highly desirable.
• Strong stakeholder‑management and team‑leadership abilities.

Required skills

• ServiceNow platform expertise
• HAM Pro
• SAM Pro
• Now Assist (Generative AI)
• Predictive Intelligence
• Virtual Agent flows

What we offer

• 6‑month contract (inside IR35) with a daily rate of £450‑£500.
• Opportunity to shape a national‑scale transformation and impact thousands of users.
• Access to the newest ServiceNow modules and a collaborative consultancy environment.