Senior Specialist – Account Management

About the role

We are looking for a senior specialist to act as the primary business advisor for our most strategic enterprise accounts in the United Kingdom. You will nurture long‑term relationships, represent Checkout.com’s product suite and drive growth across the portfolio.

Key responsibilities

• Grow existing enterprise merchant portfolio by identifying expansion opportunities, cross‑selling and upselling Checkout’s value‑add services.
• Develop and execute merchant‑specific account development plans with clear growth targets.
• Maintain high‑touch, consultative relationships through regular face‑to‑face and virtual communication.
• Provide payment consultancy, education and guidance to help merchants build comprehensive global payments strategies.
• Negotiate pricing structures based on deep understanding of merchant revenue drivers.
• Track project deliverables and keep activity records up‑to‑date in Salesforce, Clari and other CRM tools.
• Collaborate with Sales, Legal, Integration and Support teams to ensure an outstanding merchant experience.

Required profile

• 3+ years of commercial experience in B2B account or relationship management within FinTech or payments.
• Proven track record of exceeding revenue targets and managing strategic account portfolios in the UK market.
• Strong commercial acumen with experience negotiating and pricing complex deals.
• Customer‑obsessed mindset with ability to build robust relationships.

Required skills

• Salesforce
• Clari
• Other CRM tools