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Service Administrator – Swanley, Kent

Office Angels · Swanley

Permanent Onsite 28,000 - 30,000 GBP/year 🇬🇧 English
Microsoft Excel

Job description

About the role

We are seeking a proactive Service Administrator to join a well‑established business in Swanley, Kent. Working within a friendly team of four, you will ensure the smooth day‑to‑day operation of the service department, supporting engineers, customers and internal colleagues.

Key responsibilities

  • Manage engineer diaries and schedule appointments.
  • Produce reports and maintain accurate records.
  • Prepare and issue customer quotations.
  • Handle incoming telephone calls and email enquiries.
  • Deliver exceptional customer service.
  • Provide general administration and office support.
  • Liaise with engineers and customers to coordinate service activities.

Required profile

  • Experience in an office‑based administrative role.
  • Organised with the ability to manage multiple priorities.
  • Confident communicator on phone and email.
  • Positive, proactive and professional attitude.
  • Strong team player with excellent work ethic.

Required skills

  • Microsoft Excel

What we offer

  • 25 days annual leave plus bank holidays.
  • Company pension scheme.
  • Private healthcare after 6 months’ service.
  • Free on‑site parking.

Questions fréquentes

Le salaire proposé pour ce poste est de 28-30k GBP par an. Le détail figure dans l'annonce.
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Le contrat proposé est un Permanent basé à Swanley.

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Published 2 months ago

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Office Angels

Swanley